Doane University
  • Crete, NE, USA
  • Hourly
  • Full Time
  • Administration & Staff

Doane University is a mission-driven institution offering work/life balance and a competitive benefits package. Doane is an inspired and unique community committed to the liberal arts. We empower and encourage students, faculty, and staff to seize opportunities, take healthy well-calculated risks, and achieve excellence as they define it.

Doane University invites applications for a Student Accounts Associate who will serve as the primary contact for students, parents, university personnel and other parties concerning students' financial obligation to the University.

In this position you will serve as an advocate and an advisor providing quality customer service and counsel to students, parents/guardians and authorized parties. Your responsibilities include handling business office inquires via email, phone, mail and in person; recording charges, payments, outside scholarships and refunds on students' accounts; managing payment plans and processing all in-house and collection accounts.

We are looking for someone who communicates clearly, demonstrates excellent customer service and has the desire to understand and work effectively with a diverse population.

Qualifications/Skills/Abilities Required for Position:

  • Associates Degree or an equivalent level of education and experience.
  • Experience with student accounts, billing, accounts receivable/payable or related field preferred.
  • Experience using common office software: Microsoft Office (Excel and Word), Google forms, etc.
  • Demonstrated understanding of math and accounting concepts in order to maintain a student account system.
  • Ability to interpret technical financial information presented in various formats in order to analyze, record and report in the student accounts system.
  • Communicates clearly and professionally in both written and oral communications
  • Possesses high attention to detail and the ability to prioritize multiple tasks.
  • Works effectively under pressure with frequently occurring deadlines.
  • Ability to work independently, without constant supervision.
  • Possesses time management, critical thinking, problem solving and conflict resolution skills.
  • Ability to maintain confidentiality and professionalism.

At Doane you will enjoy balance between life and work:

  • At Doane, you'll find that we're sensitive to your life outside of work, and we want our employees to enjoy their time at Doane as much as they enjoy their time away.
  • Our time-off plans offer staff a generous paid leave and eight paid holidays each year.
  • Offices close additional days around the winter holidays each year at no vacation expense to our employees.

We offer top-notch benefits:

  • Health, dental , and vision insurance; 403b retirement plan with employer matching contributions
  • Free admission to Doane University events
  • Discounts through Apple, Verizon Wireless and more!
  • We encourage our employees to take advantage of a Doane education with tuition benefits for undergraduate and graduate programs. Employees' dependents can receive tuition benefits in our undergraduate programs too.
  • A mission-driven institution. With a singular direction and focus, Doane handles its business strategically. You'll see the difference of working for a purpose-driven organization that knows where it's going-and where it will take your career.

Mission Statement: Doane University creates distinctive educational experiences, rooted in the liberal arts, to prepare our students for careers and lives grounded in inquiry, ethics, and a commitment to lead and serve in the global community.

Our Values: Inclusion, Integrity, Innovation and Transformation. Doane University actively works to create and sustain a welcoming learning community for all members to fulfill their potential, belong, feel valued, and make meaningful contributions to the university. Doane University is an equal opportunity employer and seeks candidates who reflect the diversity of our society.

Doane University
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